This website (www.aral-lubricants.de) provides information on the various lubricants and related services Castrol offers, and is the responsibility of
Castrol Germany GmbH
Tel.: +49 (0)40 / 6395-2222
VAT ID: DE336329904
Local Court (Amtsgericht): HRB 165892
Tax file number: 27/151/01362
CEO: Andreas Osbar, Marc C. Schmitz
Whenever you contact us to receive more information about our services or to request a quote, we ask you to provide some limited information to allow us to contact you accordingly. We use your data solely to provide and manage the services you have chosen.
We will only send you newsletters and other notifications if you have actively consented to receiving such communications. You can revoke your consent at any time by clicking on the corresponding link at the bottom of each notification.
Once we receive your data, we take appropriate security measures to protect it from unauthorised access, misuse or disclosure, unauthorised alteration, unlawful destruction or accidental loss.
We reserve the right to disclose your personal data where required by law, as well as in cases where we believe disclosure is necessary to safeguard our rights or to properly comply with any court order or regulatory request or for the purposes of any legal proceedings or other legal disputes against Castrol.
Aral is a company of the Castrol Group, which is a global enterprise. As such, Aral may in certain instances transfer your personal data to countries outside of the European Union/European Economic Area. Where this is the case, we do this under a comprehensive, flexible, and global compliance framework which implements appropriate measures and safeguards (including EU standard contractual clauses) to ensure that your personal information is protected in accordance with applicable data protection laws.
Personal data is any information that can identify you such as your name, telephone number or e-mail address. You do not need to provide any personal data to use our website. However, in certain cases you will need to provide your name and other information in order for us to provide you with the services you requested.
We generally use the personal data you provide to
For customer support purposes, it may also be necessary for us or a service provider engaged by us to use this personal data to inform you about product offers relevant to your business activities or to conduct online surveys in order to better meet customer requests and requirements.
For instance, if you subscribe to a newsletter on our website, we will collect your name and e-mail address in order to send you the newsletter. We will not disclose your personal data to third parties outside of the Castrol Group (e.g. for marketing purposes) without your consent.
For general information about cookies and the technologies behind them, please visit the following third-party website: www.allaboutcookies.org.
This information helps us
You can find out how to delete cookies or prevent them from being stored on your computer in the help menu of your Internet browser. However, the blocking of cookies means that the functions of this website can only be used to a limited extent.
We store your personal data to the extent that it may be necessary to enforce or defend ourselves against legal claims.
Data that you provide to us in the context of e-mail or chat correspondence or in the context of prize draws will be stored for a maximum of 24 months for the purpose of assigning and tracking the processes.
Information on the use of Google Analytics
In addition to installing the browser add-on, there is another way to prevent data from being collected by Google Analytics. This is particularly interesting for users of mobile devices. Please click on this link:
By doing so, you install an "opt-out cookie" that prevents the data on this website from being tracked. The function remains active until the cookie is deleted. If the cookie was deleted, you can re-install it at any time by clicking on the link again.
If you have shared your personal data with us, you have the following rights in accordance with the applicable data protection laws:
If you have any questions regarding your personal data or our data protection guidelines, please send an e-mail to our data protection officer at firstname.lastname@example.org.